dotera

At Dotera, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data obtained through our website, services, communications, and professional engagements.

By accessing or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect and process the following types of information:
Personal Information: Name, email address, phone number, company name, job title, and other contact details.

Business Information: Company data, brand information, marketing materials, and project-related documents provided by Clients or Partners.

Technical Information: IP address, browser type, device information, and usage data when accessing our website or digital platforms.

Communication Data: Information shared through emails, forms, meetings, training sessions, or other interactions.

2. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:
To provide, manage, and improve our services.
To communicate with Clients, Partners, and prospective Clients.
To prepare proposals, strategies, campaigns, reports, and deliverables.
To conduct internal analysis, insights development, and performance evaluation.
To comply with legal, regulatory, or contractual obligations.
To support training, event management, and professional development programs.

3. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following legal grounds:
The performance of a contract or engagement.
Legitimate business interests of Dotera.
Compliance with legal obligations.
Consent provided by the data subject, where applicable.

4. INFORMATION SHARING & DISCLOSURE

Dotera does not sell or trade personal data. Information may be shared only under the following circumstances:

With trusted partners, vendors, or affiliates strictly for service delivery purposes.
With professional advisors (legal, financial, or operational) under confidentiality obligations.
When required by law, regulation, or lawful authority.
With prior written consent from the data owner.

All third parties are required to handle data in accordance with applicable confidentiality and data protection standards.

5. DATA SECURITY

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or storage is completely secure. While we strive to protect data, we cannot guarantee absolute security.

6. DATA RETENTION

Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, or resolve disputes.

Once data is no longer required, it will be securely deleted or anonymized.

7. YOUR RIGHTS

Subject to applicable laws, you may have the right to:

Request access to your personal data.
Request correction or updating of inaccurate information.
Request deletion of personal data, where legally permissible.
Withdraw consent for data processing, where applicable.
Object to certain types of data processing.

Requests may be submitted via the contact details provided below.

8. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve performance. You may manage or disable cookies through your browser settings.

9. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites. Dotera is not responsible for the privacy practices or content of such external sites.

10. CHANGES TO THIS PRIVACY POLICY

Dotera reserves the right to update or amend this Privacy Policy at any time. Any changes will be effective upon publication through our official channels.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: cs@Dotera.id