Understand the Rules & GuidelinesBefore Using Our Services
These Terms & Conditions govern the professional relationship between Dotera and the Client / Partner in relation to the provision of marketing, brand communication, strategic, creative, digital, event, and professional development services.
By engaging Dotera’s services, the Client is deemed to have read, understood, and agreed to all terms outlined below.
Dotera provides an integrated suite of services including, but not limited to:
1. Business & Brand Assessment
2. Strategic Planning & Implementation
3. Creative Campaign Development
4. Campaign Activation & Digital Performance
5. Event Planning & Management
6. Public Training & Professional Development
The specific scope, deliverables, timelines, and fees will be detailed separately in an agreed Proposal, Quotation, or Service Agreement.
Dotera acts as a strategic partner, not as a guarantor of sales results, revenue growth, or specific business outcomes.
Campaign and business results are influenced by various external factors beyond our control, including market conditions, competition, product quality, pricing, and the Client’s internal decisions.
Dotera commits to delivering insight-driven strategies, best-in-class execution, and measurable approaches aligned with industry standards.
The Client agrees to:
1. Provide accurate, complete, and timely information, data, and materials required for project execution.
2. Deliver feedback and approvals in accordance with agreed timelines.
3. Appoint a single authorized point of contact (PIC) for coordination and decision-making.
4. Ensure that all materials supplied do not infringe any laws, copyrights, trademarks, or third-party rights.
5. Fulfill all payment obligations as agreed.
Any delay or inaccuracy from the Client may affect project timelines, deliverables, and outcomes.
Service fees are determined based on the agreed scope, complexity, and duration of work.
Payment structures (down payment, milestone payments, or full payment) will be specified in the relevant agreement.
All fees are exclusive of applicable taxes unless otherwise stated.
Payments made are non-refundable, unless explicitly agreed in writing.
Dotera reserves the right to suspend or delay services in the event of overdue payments.
All strategic frameworks, methodologies, concepts, and proprietary tools developed by Dotera remain the intellectual property of Dotera, unless otherwise agreed in writing.
Final deliverables that have been fully paid for may be used by the Client solely for the purposes defined in the engagement.
Dotera retains the right to showcase non-confidential work outcomes as part of its portfolio, unless the Client provides written objection.
Both parties agree to maintain the confidentiality of all non-public, proprietary, or sensitive information.
Confidential information shall not be disclosed to any third party without prior written consent.
This confidentiality obligation remains in effect even after the termination of the engagement.
Any request beyond the originally agreed scope shall be treated as additional work.
Such changes may impact fees, timelines, and deliverables.
All changes must be mutually agreed upon in writing before implementation.
Dotera shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profit, revenue, or business opportunities.
Dotera’s total liability, if any, shall not exceed the total service fees paid by the Client under the relevant agreement.
Either party may terminate the engagement by providing written notice in accordance with the agreed terms.
Fees already paid are non-refundable.
All outstanding obligations incurred prior to termination must be fulfilled.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia.
Dotera reserves the right to amend or update these Terms & Conditions at any time. The latest version will be made available through Dotera’s official communication channels.
For any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 Email: cs@Dotera.id
